“The cringing fear by the bike shop with regards to charging me, the customer, for what I asked for in the first place and the extras I really needed to pay for … is palpable.”
Category: Retail Software
Why Customer Profiling & Personalized Messaging Should Matter to Your Bike Business
“The point is, at the end of the day, we are selling and communicating to human beings — sentient beasts which seek out and respond to identification, acknowledgement, trust, personal relationship and connection.”
Modern RMS. Why should bike shops upgrade? And who to?
“give your business the tools it needs to survive and thrive,
as well as save you a lot more money and heartache down the line.”